HCL TECH Walk-In Drive for Freshers on 9th Dec to 11th Dec 2024
HCL TECH is a global leader in consulting, technology services, and digital transformation.
– Industry Type: IT Services & Consulting– Department: Customer Success, Service & Operations– Role Category: Customer Success, Service & Operations – Other– Employment Type: Full Time, Permanent
Experience
Experience
Freshers to 5 Years
– Proficiency in Inbound Customer Service and Customer Support.– Experience or knowledge in BPO, Blended Process, and Email Support (not mandatory for freshers).– Familiarity with Non-Voice and Semi-Voice Processes.– Strong communication and problem-solving skills.
Education
Post Graduate, BE/M.Tech in CS, IT or asimilar field
Required Skill
Communication Skills Technical Skills Analytical Skills Customer Service Skills Teamwork Adaptability